Commercial Division

Commercial Chief
Jülide ŞEN
jsen@kumport.com.tr
02128668300(8513)


Commercial Chief
Ceren ÖZDEN
cozden@kumport.com.tr 
02128668300(8515)

I.Vessel Berthing Requests (vessel berthing request form) This form is sent to the following addresses

II.Commercial Tariffs (Export / Import /Other Services)

III.Export and Vessel Invoices

IV.General Cargo Invoices

VGeneral Cargo and Project Cargo Quotations

VI.Storage (Container Empty Storage Area) Tariffs and Storage Invoicing

VII.All other commercial tarif affairs and requests

VIII.OOG discharge and loading quotations

IX.Container damage and insurance affairs

departman@kumport.com.tr

Customer Services

Customer Services Manager

Naciye KARADAĞ

I.Full Import Delivery / Full Inspection / Inspection Monitoring

II.Import Appointments and Monitoring

III.Processing of Vessels’ Weekend Berthing

IV.All Customer Complaints (Operational and Commercial)

V.All Customer Activity and Relay to Operations

VI.Management of all Customer Requests

VII.Customer Complaints

VIII.Explanations of Work Processes to the Cients

musteri@kumport.com.tr

Operations and Planning Departments

Operations Manager
Alper ŞENEL

Operations Deputy Manager
Mehmet KALKICI
Şafak AKGÜL
Zafer YILMAZ
Nejat EREN

I.Vessel Upto Date ETA Information

II.Vessel and Container Damages

III.Vessel Berthing Situation Information (Berth Planning)

IV.Vessel Operations Times

V.Vessel Estimated Completion Times

konteyner@kumport.com.tr,talep@kumport.com.tr,musteri@kumport.com.tr

I.Vessel Discharge Bay Plans

II.Vessel Loading Bay Plans

III.Vessel Shifting Plans

IV.Loading and Discharging EDI Files

V.Vessel Departure EDI Files

konteyner@kumport.com.tr,talep@kumport.com.tr,musteri@kumport.com.tr

I.Vessel Discharge Bay Plans

II.Vessel Loading Bay Plans

III.Vessel Shifting Plans

IV.Loading and Discharging EDI Files

V.Vessel Departure EDI Files

konteyner@kumport.com.tr,talep@kumport.com.tr,musteri@kumport.com.tr

I.Vessel Upto Date ETA Information

II.Vessel and Container Damages

III.Vessel Berthing Situation Information (Berth Planning)

IV.Vessel Operations Times

V.Vessel Estimated Completion Times

konteyner@kumport.com.tr,kantar@kumport.com.tr,musteri@kumport.com.tr

I.Vessel Upto Date ETA Information

II.Vessel and Container Damages

III.Vessel Berthing Situation Information (Berth Planning)

IV.Vessel Operations Times

V.Vessel Estimated Completion Times

konteyner@kumport.com.tr,cfs@kumport.com.tr,musteri@kumport.com.tr

Customs and Official Affairs

Custom and Official Affairs Deputy Manager
Gökçen KAMALAK
0212 866 83 00 (8353)

I.Direct Delivery Container Requests

II.Container Delivery Customs Affairs

III.General Cargo Delivery Customs Affairs

IV.Partial Loads Warehouse Delivery Customs Affairs

V.Nationalised Goods Lists and TASİS Affairs

VI.Warehouse Goods Receival Affairs

ozetbeyan@kumport.com.tr

Finance

Billing and Pay Office Deputy Manager
Halil İbrahim ÇIRAK
0533 240 67 57


I.Full Import Delivery, Accruement and Billing Affairs

II.Partial Container Load Delivery Affairs

III.Warehouse General Cargo Delivert And Billing Affairs

IV.Full Export Container Delivery and Billing Affairs

V.Acruement and Billing Afairs for all Services Rendered to Import Containers

VI.Direct Delivery Aprovals and Billing Affairs

konteyner@kumport.com.tr, ardiye@kumport.com.tr, musteri@kumport.com.tr

Finance

Financial Management Deputy Manager
Yücel KÜÇÜK
+90 212 866 8331 - D 8241


I.Current Account Information and Control

II.Billing Cancellations and Refundments

III.Settlement of Warehouse Storage Checks

finans@kumport.com.tr