Commercial Division
Commercial Chief
Jülide ŞEN
jsen@kumport.com.tr
02128668300(8513)
Commercial Chief
Ceren ÖZDEN
cozden@kumport.com.tr
02128668300(8515)
I.Vessel Berthing Requests (vessel berthing request form) This form is sent to the following addresses
II.Commercial Tariffs (Export / Import /Other Services)
III.Export and Vessel Invoices
IV.General Cargo Invoices
VGeneral Cargo and Project Cargo Quotations
VI.Storage (Container Empty Storage Area) Tariffs and Storage Invoicing
VII.All other commercial tarif affairs and requests
VIII.OOG discharge and loading quotations
IX.Container damage and insurance affairs
departman@kumport.com.tr
Customer Services
Customer Services Manager
Naciye KARADAĞ
I.Full Import Delivery / Full Inspection / Inspection Monitoring
II.Import Appointments and Monitoring
III.Processing of Vessels’ Weekend Berthing
IV.All Customer Complaints (Operational and Commercial)
V.All Customer Activity and Relay to Operations
VI.Management of all Customer Requests
VII.Customer Complaints
VIII.Explanations of Work Processes to the Cients
musteri@kumport.com.tr
Operations and Planning Departments
Operations Manager
Alper ŞENEL
Operations Deputy Manager
Mehmet KALKICI
Şafak AKGÜL
Zafer YILMAZ
Nejat EREN
I.Vessel Upto Date ETA Information
II.Vessel and Container Damages
III.Vessel Berthing Situation Information (Berth Planning)
IV.Vessel Operations Times
V.Vessel Estimated Completion Times
konteyner@kumport.com.tr,talep@kumport.com.tr,musteri@kumport.com.tr
I.Vessel Discharge Bay Plans
II.Vessel Loading Bay Plans
III.Vessel Shifting Plans
IV.Loading and Discharging EDI Files
V.Vessel Departure EDI Files
konteyner@kumport.com.tr,talep@kumport.com.tr,musteri@kumport.com.tr
I.Vessel Discharge Bay Plans
II.Vessel Loading Bay Plans
III.Vessel Shifting Plans
IV.Loading and Discharging EDI Files
V.Vessel Departure EDI Files
konteyner@kumport.com.tr,talep@kumport.com.tr,musteri@kumport.com.tr
I.Vessel Upto Date ETA Information
II.Vessel and Container Damages
III.Vessel Berthing Situation Information (Berth Planning)
IV.Vessel Operations Times
V.Vessel Estimated Completion Times
konteyner@kumport.com.tr,kantar@kumport.com.tr,musteri@kumport.com.tr
I.Vessel Upto Date ETA Information
II.Vessel and Container Damages
III.Vessel Berthing Situation Information (Berth Planning)
IV.Vessel Operations Times
V.Vessel Estimated Completion Times
konteyner@kumport.com.tr,cfs@kumport.com.tr,musteri@kumport.com.tr
Customs and Official Affairs
Custom and Official Affairs Deputy Manager
Gökçen KAMALAK
0212 866 83 00 (8353)
I.Direct Delivery Container Requests
II.Container Delivery Customs Affairs
III.General Cargo Delivery Customs Affairs
IV.Partial Loads Warehouse Delivery Customs Affairs
V.Nationalised Goods Lists and TASİS Affairs
VI.Warehouse Goods Receival Affairs
ozetbeyan@kumport.com.tr
Finance
Billing and Pay Office Deputy Manager
Halil İbrahim ÇIRAK
0533 240 67 57
I.Full Import Delivery, Accruement and Billing Affairs
II.Partial Container Load Delivery Affairs
III.Warehouse General Cargo Delivert And Billing Affairs
IV.Full Export Container Delivery and Billing Affairs
V.Acruement and Billing Afairs for all Services Rendered to Import Containers
VI.Direct Delivery Aprovals and Billing Affairs
konteyner@kumport.com.tr, ardiye@kumport.com.tr, musteri@kumport.com.tr
Finance
Financial Management Deputy Manager
Yücel KÜÇÜK
+90 212 866 8331 - D 8241
I.Current Account Information and Control
II.Billing Cancellations and Refundments
III.Settlement of Warehouse Storage Checks
finans@kumport.com.tr